These days, when alternative dispute resolution is more popular than ever before, is pays for you to have a thorough understanding of the ways in which you can make ADR work for your clients. An interesting, comprehensive analysis of the pros and cons of ADR can be found in an article by Anthony J. Mercorella titled "Alternative Dispute Resolution: Expediting Cost Efficient Resolution of Claims" (pdf). In addition to containing all the basics, it will help you to see ADR from your opponent's point of view, which might give you negotiating ideas that you wouldn't have thought of otherwise.
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